Terms of Service
1. Agreement to Terms
By accessing and using the NATURELLENE website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Products and Services
NATURELLENE offers natural and organic skincare products. All product descriptions, ingredients, and usage instructions are provided for informational purposes. Results may vary by individual.
3. Account Creation and Security
When creating an account, you must provide accurate information and maintain the security of your account credentials. You are responsible for all activities that occur under your account.
4. Orders and Payment
All orders are subject to acceptance and product availability. Payment is processed securely through PayPal. Prices are subject to change without notice.
5. Shipping and Delivery
We ship to addresses within the United States and internationally. Shipping costs are calculated based on weight and destination. International orders may be subject to customs duties and taxes. Delivery timeframes are estimates and may vary.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you're not completely happy with your product, please contact our customer service team within 30 days of receipt.
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
8. Limitation of Liability
NATURELLENE's liability is limited to the purchase price of products. We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.
10. Contact Information
For questions about these Terms of Service, please contact us at:
HEMME LLC, dba Naturellene™
2501 Chatham Rd, Suite R
Springfield, IL 62704
Phone: 1-844-710-4277
Email: hello@naturellene.com
Last updated: January 2026
